Privacy Policy

Effective Date: February 6th, 2023

At Life Oasis Care (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.lifeoasiscare.org (“the Website”). Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We may collect the following types of information when you use our Website or services:

a. Personal Information

  • Full Name
  • Date of Birth
  • Contact Information (e.g., phone number, email address)
  • Address
  • Emergency Contact Information
  • Payment Details (for services)

b. Mental Health and Health-Related Information

  • Current mental health concerns
  • Medical history related to mental health
  • Medications or treatments you are currently receiving

c. Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking data

d. Communication Data

  • Feedback and survey responses
  • Messages or emails sent to us

2. How We Use Your Information

We use the information collected for the following purposes:

✅ To Provide Mental Health Services – To schedule and manage your consultations, respond to inquiries, and provide mental health guidance.

✅ To Improve Our Services – To personalize your experience and improve the functionality of the Website.

✅ To Communicate with You – To send updates, appointment reminders, or respond to your requests.

✅ To Ensure Security – To protect our Website, prevent fraud, and maintain the safety of your data.

✅ To Meet Legal Requirements – To comply with legal obligations and enforce our terms and policies.

3. How We Protect Your Information

We take your privacy seriously and implement the following measures to protect your data:

🔒 Encryption: All sensitive data is encrypted using industry-standard protocols.
🔒 Access Control: Access to your personal information is restricted to authorized personnel only.
🔒 Secure Servers: All data is stored on secure servers protected by firewalls and security protocols.

4. Sharing of Information

We do NOT sell, rent, or trade your personal information to third parties. However, we may share your data under the following circumstances:

  • With Service Providers: We may share data with trusted partners who provide services on our behalf (e.g., payment processors, hosting services).
  • With Legal Authorities: If required by law or in response to a legal request, we may disclose your information to government agencies or law enforcement.
  • With Your Consent: We may share your information with third parties if you give us explicit consent.

5. Data Retention

We will retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you request that we delete your information, we will do so unless we are required by law to retain it.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. You can manage or disable cookies through your browser settings.

Types of Cookies We Use:

🍪 Essential Cookies – Necessary for website functionality.
🍪 Performance Cookies – Help us improve the performance of the Website.
🍪 Analytics Cookies – Used to gather insights into how visitors use the Website.

7. Your Rights and Choices

You have the following rights regarding your personal information:

✅ Access: You can request a copy of the personal data we hold about you.
✅ Correction: You can request that we correct any inaccurate or incomplete data.
✅ Deletion: You can request that we delete your data, subject to legal retention requirements.
✅ Withdrawal of Consent: You can withdraw your consent to the use of your data at any time.

8. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from minors. If we discover that we have collected information from a minor, we will delete it promptly.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of the Website after changes are made indicates your acceptance of the updated policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📧 Email: [email protected]
📞 Phone: 234 (0) 70 6575 8659
🌐 Website: www.lifeoasiscare.org

By using www.lifeoasiscare.org, you agree to the terms outlined in this Privacy Policy.